Privacy Policy

Last Updated: March 2026

1. INTRODUCTION & SCOPE

Jahir Trade Guide ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy applies to all information collected through:

• Our website (jahir.uk)
• Mobile applications and platforms
• Email communications and correspondence
• Trading services and pool arrangements
• Telegram and messaging channels
• Customer support interactions
• Payment processing

2. INFORMATION WE COLLECT

A. Information You Provide Directly

• Account Registration: Name, email address, phone number, date of birth, address
• Identity Verification: Government-issued ID, passport, driving license, proof of address
• Financial Information: Bank details, payment methods, trading account numbers, transaction history
• Trading Information: Trading preferences, risk tolerance, investment goals, trading history
• Communication Data: Messages, emails, call recordings, support tickets, feedback
• Biometric Data: Fingerprints or facial recognition (if used for authentication)
• Emergency Contacts: Information for next of kin or emergency purposes

B. Information Collected Automatically

• Device Information: Device type, operating system, browser type, device identifiers
• Usage Data: Pages visited, time spent, clicks, search queries, features used
• Location Data: IP address, GPS location (if enabled), country, timezone
• Cookies & Tracking: Session IDs, preferences, analytics data, marketing pixels
• Performance Data: Login times, access patterns, error logs, system performance
• Trading Activity: All trades executed, signals followed, decisions made
• Metadata: Timestamps, file information, communication logs

C. Information from Third Parties

• Brokers and trading platforms
• Payment processors and financial institutions
• Identity verification services
• Credit reference agencies
• Law enforcement and regulatory authorities
• Other users or third-party services

3. LEGAL BASIS FOR DATA PROCESSING

We process your data based on:

• Contract Performance: Information necessary to provide services
• Legal Obligation: Compliance with laws, regulations, and court orders
• Legitimate Interest: Fraud prevention, security, business operations
• Consent: Where you have explicitly agreed to processing
• Financial Crime Prevention: AML/KYC compliance requirements
• Regulatory Compliance: Anti-terrorism financing and sanctions screening

4. HOW WE USE YOUR INFORMATION

Your information is used for:

• Creating and maintaining your account
• Processing payments and transactions
• Providing trading signals and market analysis
• Executing trades on your behalf in pool arrangements
• Communicating updates, alerts, and notifications
• Conducting identity and background verification
• Detecting and preventing fraud and abuse
• Complying with legal and regulatory obligations
• Improving website functionality and user experience
• Analyzing usage patterns and market trends
• Providing customer support and resolving disputes
• Marketing and promotional communications (with consent)
• Risk assessment and credit checks
• Conducting internal audits and compliance checks
• Resolving complaints and legal disputes
• Enforcing terms and conditions
• Creating aggregated, anonymized data for analysis

5. DATA SHARING & DISCLOSURE

We may share your information with:

A. Service Providers

• Payment processors (Stripe, PayPal, cryptocurrency processors)
• Cloud hosting providers
• Email distribution services
• Analytics providers
• Customer support platforms
• Brokers and trading platforms
• Data analysis and reporting services

B. Legal Requirements

• Law enforcement and government agencies
• Court orders and legal proceedings
• Financial regulators
• Tax authorities
• Anti-money laundering agencies

C. Business Transfers

• Merger, acquisition, or asset sale
• Bankruptcy or insolvency proceedings
• Change of ownership or control
• Successor entities

D. Pool Trading Participants

• Other pool members with your consent
• Trading performance and results
• Non-identifying aggregated statistics

E. Other Sharing

• With your explicit written consent
• As required for regulatory compliance
• For fraud detection and prevention
• When necessary for legal claims

6. INTERNATIONAL DATA TRANSFERS

• Your data may be transferred to countries outside your jurisdiction
• These countries may have different data protection standards
• We use safeguards including encryption and contracts
• You acknowledge and consent to international transfers
• EU General Data Protection Regulation (GDPR) compliance measures apply where applicable
• We comply with UK Data Protection Act 2018

7. DATA RETENTION

We retain information for:

• Account Data: Duration of account plus 7 years for regulatory purposes
• Transaction Records: Minimum 7 years per financial regulations
• Identity Verification: For account existence plus 5 years
• Communications: 3-5 years or as required by law
• Cookies: As configured (typically 1-2 years)
• Marketing Data: Until consent withdrawal or account closure
• Dispute Records: For duration of dispute plus 5 years
• Legal Claims: Duration of any legal action plus 3 years

After retention periods, data is deleted or anonymized securely, except where required by law to retain.

8. COOKIES & TRACKING TECHNOLOGIES

We use:

• Essential Cookies: Required for site functionality and security
• Analytical Cookies: Track usage patterns and performance (Google Analytics)
• Marketing Cookies: Enable targeted advertising and retargeting
• Preference Cookies: Remember your settings and preferences
• Pixels & Tags: Track conversions and user behavior
• Web Beacons: Monitor email opens and click-throughs
• Local Storage: Store data in your browser locally

You can control cookies through browser settings, but blocking essential cookies may impair functionality.

9. SECURITY MEASURES

We implement security practices including:

• SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Secure password hashing with salt
• Two-factor authentication options
• Regular security audits and penetration testing
• Firewalls and intrusion detection systems
• Access controls and role-based permissions
• Secure disposal of physical documents
• Employee confidentiality agreements
• Regular security training

Note: No security system is absolute. While we implement robust protections, we cannot guarantee 100% security against all threats.

10. YOUR PRIVACY RIGHTS

Subject to applicable laws, you have rights to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion ("right to be forgotten") subject to legal holds
• Portability: Receive your data in portable format
• Restriction: Restrict processing of your information
• Objection: Opt-out of processing for marketing or profiling
• Withdraw Consent: Withdraw previously given consent
• No Discrimination: No discrimination for exercising rights

To exercise rights, contact: jahir@gmail.com with "DATA REQUEST" in subject line.

11. CHILDREN'S PRIVACY

• Services are not directed to individuals under 18
• We do not knowingly collect data from minors
• If we become aware of a minor's data, we take steps to remove it promptly
• Minors should not provide any personal information
• Parents discovering a child's information should contact us immediately

12. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have additional rights:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to access, delete, and opt-out of selling/sharing
• Right to non-discrimination for exercising CCPA rights
• Right to correct inaccurate information
• Right to limit use and disclosure to what is necessary

13. GDPR COMPLIANCE (EU/EEA RESIDENTS)

For EU/EEA residents, we implement GDPR requirements:

• Data protection by design and default
• Legitimate interest balancing
• Data Processing Agreements with processors
• Data Protection Impact Assessments (DPIA)
• Breach notification within 72 hours
• Data Protection Officer representation
• Cross-border transfer mechanisms
• Right to lodge complaints with supervisory authorities

14. UK DATA PROTECTION ACT 2018

• Compliance with UK GDPR where applicable
• Protection of UK resident personal data
• Right to lodge complaints with the Information Commissioner's Office (ICO)
• Data protection principles adherence

15. THIRD-PARTY LINKS & SERVICES

• We are not responsible for third-party privacy policies
• Links don't imply endorsement or partnership
• Third-party services have independent data practices
• Review third-party privacy policies before providing information
• We are not responsible for third-party data breaches

16. PROFILING & AUTOMATED DECISION-MAKING

• We may use automated decision-making for fraud detection
• Profiling may occur for risk assessment
• You have rights regarding automated decisions affecting you
• Request human review of automated decisions if desired
• Automated decisions may affect eligibility for services

17. MARKETING & COMMUNICATIONS PREFERENCES

• You can opt-out of marketing emails anytime
• Unsubscribe links are included in all marketing communications
• Transactional emails (account updates) may not be opt-out
• SMS and push notification preferences can be adjusted
• Withdrawal of consent does not affect prior lawful processing

18. DATA BREACH NOTIFICATION

• We monitor for unauthorized access or breaches
• On discovering a breach, we assess risk and notify affected users
• Notification occurs without undue delay, typically within 48 hours
• We notify regulatory authorities where required
• Breach notices include description, likely consequences, and remedial measures
• Low-risk breaches may not require individual notification

19. DATA RETENTION & DELETION

• We keep data for the minimum period necessary
• Financial records are retained for 7 years for tax/regulatory compliance
• Account deletion requests are processed within 30 days
• Some data may need to be retained for legal or regulatory reasons
• After deletion, data cannot be recovered from backup systems
• Anonymous, aggregated data may be retained indefinitely

20. MONEY LAUNDERING & TERRORIST FINANCING

• We comply with AML/CTF regulations
• Customer identification requirements are mandatory
• Enhanced due diligence applies for high-risk customers
• Suspicious activity is reported to authorities
• Transaction monitoring is conducted automatically and manually
• You consent to these compliance activities

21. SANCTIONS & PEP SCREENING

• We screen customers against sanctions lists
• PEP (Politically Exposed Person) screening is conducted
• Restricted jurisdiction residents may be blocked
• Ongoing screening occurs during account lifetime
• Non-compliance may result in account termination and fund forfeiture

22. TAX COMPLIANCE

• We collect tax-relevant information (TIN, residency)
• Tax information is reported to relevant authorities
• FATCA compliance is implemented
• CRS (Common Reporting Standard) information is collected
• You are responsible for tax reporting on trading gains

23. DISPUTE RESOLUTION & COMPLAINTS

• Privacy concerns can be reported to: jahir@gmail.com
• Complaints are investigated within 30 days
• You have the right to lodge a complaint with supervisory authorities
• ICO contact (UK): www.ico.org.uk or 0303 123 1113
• GDPR Authority (EU): Local data protection authority
• We will not retaliate for complaints made in good faith

24. POLICY UPDATES & CHANGES

• We may update this Privacy Policy periodically
• Changes are effective upon posting
• Material updates will be communicated via email or website notice
• Continued use implies acceptance of changes
• Previous versions are available upon request

25. CONTACT & DATA REQUEST

For privacy-related requests or inquiries:

• Email: jahir@gmail.com
• Subject Line: "PRIVACY REQUEST" or "DATA SUBJECT REQUEST"
• Telegram: @TraderJahir
• WhatsApp: +447449780096
• Location: Liverpool, United Kingdom

Please allow 30 days for data subject access requests to be fulfilled.